In-Office & Telehealth Appointments
Our website includes a list of recommendations and instructions to assist you with any COVID-19 related questions and to help you stay healthy.
As a Heritage Sierra Medical Group Member, you may have also received a letter with the same guidelines. If you have unanswered questions or need to make a change regarding your appointment, please call our Member Services line at (661) 273 – 7346 or the clinic office of your choice below:
Heritage Sierra Medical Group, Lancaster: (661) 945 - 9411.
Heritage Sierra Medical Group, Palmdale: (661) 273 – 0100.
Heritage Sierra Medical Group, Santa Clarita: (661) 362 - 8100.
All Heritage Sierra Medical Group Members now have a Tele-Medicine appointment visit option with their primary care doctor. Connect with your doctor online with any smartphone, tablet, computer, or laptop device - all from the comfort of your home.
Not a member? Call 661-273-7346 to speak to our Member Services team.
The Safety of Our Patients, Providers & Communities
Even though there is an abundance of information circulating related to COVID-19 (Coronavirus), as your health care provider, we feel it’s important to guide you to the appropriate resources. Your good health is our mission.
We are doing all we can to keep our Clinics and Urgent Cares open and fully staffed, and our Member Services are available to you.
Experiencing Symptoms?
If you are exhibiting symptoms consistent with the COVID-19 infection – fever, cough, sore throat, and difficulty breathing, call us first for instructions (661) 273-7346 or call your Primary Care Physician.
Do not come to the urgent care or your primary care physician (PCP) office if you are experiencing only mild symptoms. Call us first so we can evaluate and determine the appropriate plan of care.
Most patients will be managed under home quarantine. Only visit the ER if you are experiencing severe respiratory conditions and are having trouble breathing. Otherwise expect to be given instructions on self-care under home isolation.
*Please see additional guidelines from the Los Angeles County Department of Public Health (CDPH.).
Tele-Medicine Appointments
We're ensuring local care throughout COVID-19.
All Heritage Sierra Medical Group Members now have a Tele-Medicine appointment visit option with their primary care doctor. Connect with your doctor online with any smartphone, tablet, computer, or laptop device - all from the comfort of your home.
Not a member? Call 661-273-7346 to speak to our Member Services team.